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Who Can I Speak to

On a day-to-day basis, parents/carers and teachers communicate through the pupil’s individual planner in year 7 and 8 and if required by email or by phone in Years 9-13. The grid below is intended to help you to identify who is best placed to help you should you need to make contact with the school. 

 The Wellbeing Office or Reception will deal with some types of issues, and will contact you if your son/daughter is ill at school and needs to be collected. We also operate a first day response system if your son/daughter is absent and no contact has been made with the school.

 We hope the table below will enable you to see who to contact should you feel the need to do so. The first port of call in most instances will be the individual pupil’s form tutor or subject teacher, ideally through the planners. These staff know your child best.


Possible Issue

Who to contact/Role


General Information (e.g. school dinners/cashless catering, lost property...)


Mrs P Hambleton

Wellbeing issue – from attendance to bullying to pupil welfare for Year 7 – 11 students

Wellbeing Team


Mrs L Bird and Mrs Sian Lomas are the Wellbeing Managers. Ms K Loftus provides  Wellbeing Administration

The Wellbeing Team is led by Mr G Williams (Assistant Headteacher) and Mrs K Hudson (Associate Leader)

Wellbeing concerns in Sixth Form will be dealt with by Mrs Hudson

Child Protection and Safeguarding

Safeguarding Officers

Mrs L Bird or Mr G Williams (Assistant Headteacher)

Day to Day issues related to Free School Meals

Free School Meal Leaders

Mrs L Bird and Miss T Pudge

Additional Learning Needs (including More Able and Talented)


ALNCo Leader of Learning /MAT

Mr J Ashford

Ms S Courtney

Academic Progress – all matters related to how your child is progressing in school – from homework to feedback after a ‘snapshot’

Standards Managers

Years 7 and 8 – Mrs H Thomas

Years 9 and 10 – Mrs L Hillman-King

Year 11 – Mr D Morgan

Sixth Form – Mrs K Hudson

The Standards Team is led by Mr T Stancombe (Senior Assistant Headteacher)

Subject Concerns – to do with academic progress in a particular subject

Individual teachers

Faculty leaders

Faculty Leaders

English –  Mrs L Francisa and Mrs J Thompson 

Humanities (Geography, History and RS) and Welsh Baccalaureate – Mrs S Foley and Mrs L Roberts

International Languages – Mrs J Bowen and Mrs L Evans

Maths, Business and IT – Mr D Bounds

Performance (PE, Drama and Music) – Mr G Thomas

Science – Mr S Dack

Technology and Design (including Art) – Mr M Powell

Welsh – Ms S Davies


Should your query be about the standard of teaching then it will be passed to the ‘Leader of Learning’ who works closely with a Head of Faculty.

The Heads of Faculty are led by Mr S. Diehl (Headteacher) and Mr T Stancombe (Senior Assistant Headteacher)

Teaching and Learning concerns

Teaching and Learning Associate Leader

Mr R Thomas (Associate Leader)

Health and Safety concerns

Business Manager

Mrs T Elms


Complaints Officer

Mr T Stancombe (Senior Assistant Headteacher)

Whole-School issues or any serious matters or concerns that cannot be addressed by other members of staff


Mr S Diehl